POLE CAM SUPPORT - best in class, 24/7 365 phone support
OUR WARRANTY & FREE SERVICES:
- 2 YEAR FULL UNLIMITED WARRANTY ON ALL DEVICES IN UNIT (batteries have a one year pro-rated warranty)
- 1 YEAR FREE INCONTROL2 MODEM CLOUD SERVICE (starts from the day you implement/install your unit!)
- NO CHARGE LIFETIME EMAIL ALERT SMTP RELAY SERVICE (PUBLIC STATIC IP REQUIRED for AUTHENTICATION)
- NO CHARGE INITIAL TRAINING ON ALL UNITS (prior to leaving facility, and with customer wireless account active)
- 90 DAYS FREE TROUBLESHOOTING PHONE SUPPORT (first 90 days after receiving your unit)
- Immediate phone access number to a live person, and 24/7 365 Milestone Support number (with support contract)
- Modem replacement, shipping paid one way, along with advocacy support for a customers wireless carrier Verizon, AT&T and T-Mobile
- PC cross ship, no questions asked, (with SSD data retrieval service if provided as a service)
- Camera, 3 Yr with cross ship by IPRO (iPRO tech support with fast turnaround replacement)
I-PRO FIRMWARE & TOOLS
IPRO EASY IP SETUP.zip |
CAMERA FIRMWARE LINKS
I-PRO WV-S61302-Z4 (DARK KNIGHT)
I-PRO WV-S61301-Z2 (HOBBIT)
MILESTONE SOFTWARE LINK (Registration required)